VITA

Roy D. Howell

Rawls College of Business Administration

Texas Tech University

Lubbock, Texas 79409-2101

(806) 742-1543

PROFESSIONAL POSITIONS:

2009-present James L. Johnson Chair of Business Administration

2002 – 2009 J. B. Hoskins Professor of Marketing

1998 - 2001 Dean

1997 - 1998 Interim Dean

1993 - 1997 Coordinator, Marketing Area

1987 - present Professor of Marketing

1982-1987 Associate Professor of Marketing

College of Business Administration, Texas Tech University

Lubbock, TX.

1979-1982 Assistant Professor of Business Administration and

Research Assistant Professor, Survey Research Lab. (SRL)

University of Illinois

Urbana-Champaign, IL.

1978-1979 Assistant Professor of Marketing and Management

1974-1978 Instructor of Marketing and Management

Southwest Missouri State University

Springfield, MO.

Other Assignments:

1993, 1994, Professor, Consortium for International Business Studies

1998 Pordenone, Italy; Asolo, Italy; Ljubljana, Slovenia.

1990, 1993 Visiting Professor

(Spring Institute for Market Economics

Terms) Norwegian School of Economics and Business Administration

Bergen, Norway

1990-1992 Visiting Professor of Marketing

(Summers) University of Hawaii at Manoa

Honolulu, Hawaii

EDUCATION:

Ph.D., University of Arkansas, 1979

Major Area: Marketing

Minor Areas: Economics/Econometrics

Quantitative Analysis

Statistics

MBA, Eastern New Mexico University, 1974

BBA, Eastern New Mexico University, 1973

PROFESSIONAL

HONORS:

The Journal of the Academy of Marketing Science 1997 "Jagdish Sheth Award" for the best paper published in 1996, as selected by the Editorial Review Board of the Journal. The paper was co-authored with Anil Menon and Sundar Bharadwaj.

Elected to Texas Tech University Teaching Academy, 1999.

Golden Key National Honor Society

Beta Gamma Sigma – President, Texas Tech University chapter

Phi Kappa Phi Honor Society

Outstanding Researcher Award, College of Business Administration,

Texas Tech University, 1987-88.

College of Business nominee for the Barnie E. Rushing, Jr.

Faculty Distinguished Research Award (University-wide),

1987-1988; 1988-1989.

President's Award for Excellence in Teaching, Texas Tech, 1987.

Faculty Recipient of Mesa Petroleum Fellowship, 1986.

"Best Paper" Award, American Marketing Association Fall

Educators' Conference, Research Methodology Track, 1988.

"Best Paper" Award, Southwest Marketing Association, 1979.

Doctoral Consortium Fellow, American Marketing Association, 1978.

Alpha Iota Delta (Honorary Society in the Decision Sciences).

R.A. and Vivian Young Doctoral Fellowship,

University of Arkansas, 1977-78.

PROFESSIONAL

ORGANIZATIONS:

American Marketing Association

American Statistical Association

Psychometric Society

PUBLICATIONS:

Bartkus, K. R., Roy D. Howell, Stacey Hills and Jeanette Blackham, “The Quality of Guest Comment Cards: An Empirical Examination of U.S. Lodging Chains, Journal of Travel Research, 48 (November 2009), 162-176.

Howell, Roy D., “Observed Variables are Indeed More Mysterious than Commonly Supposed,” Measurement, 6, 1-2 (June 2008), 97-101.

Wilcox, James B., Roy D. Howell and Einar Breivik, “Questions about Formative Measurement,” Journal of Business Research, 61, 12 (2008), pp. 1219-1228.

Howell, Roy D., Einar Breivik and James B. Wilcox, “Reconsidering Formative Measurement,” Psychological Methods, 12, 2 (June 2007), 205-218.

Howell, Roy D., Einar Breivik and James B. Wilcox, “Is Formative Measurement Really Measurement?,” Psychological Methods, 12, 2 (June 2007), 238-245.

Bartkus, Ken R. and Roy D. Howell, “The Theoretical Relationship between the Type A Behavior Pattern and Selling Performance: A Close Look at the Traditional Model,” Journal of Social Behavior and Personality, 16, 2 (2007), 151-162.

Olsson, Ulf H., Tron Foss, Sigurd V. Troye and Roy D. Howell, “The Performance of ML, GLS, and WLS Estimation in Structural Equation Modeling Under Conditions of Misspecification and Nonnormality,” Structural Equation Modeling, 7, 4 (2000), 557-595.

Johlke, Mark C., Dale F. Duhan, Roy D. Howell and Robert E. Wilkes, “An Integrated Model of Sales Managers’ Communication Practices,” Journal of the Academy of Marketing Science, 28, 2 (Spring 2000), 263-277.

Olsson, Ulf H., Sigurd Villads Troye and Roy D. Howell, “Theoretic Fit and Empirical Fit: The Performance of Maximum Likelihood versus Generalized Least Squares Estimation in Structural Equation Models,” Multivariate Behavioral Research, 34, 1 (Winter 1999), 31-58.

Bartkus, Ken R., Cathy L. Hartman, and Roy D. Howell, “The Measurement of Consumer Environmental Knowledge: Revisions and Extensions,” Journal of Social Behavior and Personality, 14, 1 (1999), 129-146.

Bartkus, Kenneth R. and Roy D. Howell, “The Relative Influence of Achievement Motivation and Impatience-Irritability on the Selling Performance of Travel Agents: Implications of the Type A Behavior Pattern,” Journal of Travel Research, 38, 2 (November 1999), 163-167.

Bartkus, Kenneth R., Roy D. Howell, C.R. Michael Parent and Cathy L. Hartman, "Managerial Antecedents and Individual Consequences of Group Cohesiveness in Travel Service Selling," Journal of Travel Research, (Spring 1997), 56-63.

Menon, Anil, Sundar Bharadwaj and Roy D. Howell, "The Quality and Effectiveness of Marketing Strategy: Effects of Functional and Dysfunctional Conflict in Intraorganizational Relationships," Journal of the Academy of Marketing Science, 24, 4 (Fall 1996), 299-313. [This paper won the 1997 Jagdish Sheth Award, selected by the Editorial Review Board of JAMS as the best paper published in the Journal during 1996.]

Singh, Jagdip, Roy D. Howell and Gary K. Rhoads, "Adapting Marketing Surveys to Individual Respondents: An Approach Using Item Information Functions," Journal of the Market Research Society, 34, 2 (April 1992), 125-147.

Wood, Van R. and Roy D. Howell, "A Note on Hispanic Values and Subcultural Research: An Alternative View," Journal of the Academy of Marketing Science, 19 (Winter 1991), 61-67.

Singh, Jagdip, Roy D. Howell and Gary K. Rhoads, "Adaptive Designs for Likert-Type Data: An Approach for Implementing Marketing Surveys," Journal of Marketing Research, 27 (August 1990), 304-321.

Bellenger, Danny N., Roy D. Howell and James B. Wilcox, and Barnett Greenberg, "The Diffusion of Marketing Research Techniques in Business: Implications for Marketing Education," Journal of Marketing Education, 12 (Spring 1990), 24-29.

Howell, Roy D. and James B. Wilcox, "Valideringsproblemer Ved Bruk av Summerte Skalaer, BETA,1 (Spring 1989), 90-92. (English title: "Validation Problems in the Use of Summated Scales")

Darden, William R., Ron Hampton and Roy D. Howell, "Career Versus Organizational Commitment: Antecedents and Consequences of Retail Salespeoples' Commitment," Journal of Retailing, 65 (Spring 1989), 80-106.

Darden, William R. and Roy D. Howell, "Socialization Effects of Retail Work Experience on Shopping Orientations," Journal of the Academy of Marketing Science, 15 (Fall 1987), 52-63.

Chonko, Larry B., Shelby D. Hunt and Roy D. Howell, "Ethics and the American Advertising Federation Principles," International Journal of Advertising, 6 (Fall 1987), 265-274.

Howell, Roy D., "Covariance Structure Modeling and Measurement Issues: A Note on 'Interrelations Among a Channel Entity's Power Sources'," Journal of Marketing Research, 14 (February 1987), 119-126.

Wilcox, James B., Roy D. Howell, Paul Kuzdrall, and Robert Britney, "Price-Quantity Discounts: Strategic Implications," Journal of Marketing, 51 (July 1987), 60-70.

Howell, Roy D., Danny Bellenger, and James Wilcox, "Self-Esteem, Role Stress and Job Satisfaction Among Marketing Managers," Journal of Business Research, 15 (February 1987), 71-84.

Dubinsky, Alan, Roy D. Howell, Tom Ingram, and Danny Bellenger, "Sales Force Socialization," Journal of Marketing, 50 (October 1986), 192-207.

Howell, Roy D., P. Kuzdrall, R. Britney, and J. B. Wilcox, "Alternative Channels of Distribution: Gray Markets," Industrial Marketing Management, 15 (November 1986), 257-263.

Chonko, Larry B., Roy D. Howell, and Danny Bellenger, "The Relationship of Congruence in Performance Evaluation to Role Conflict and Role Ambiguity for Industrial Sales Representatives," Journal of Personal Selling and Sales Management, (May 1986), 35-44.

Wilkes, Robert E., John Burnett and Roy D. Howell, "On the Meaning and Measurement of Religiosity in Consumer Research," Journal of the Academy of Marketing Science, 14 (Spring 1986), 47-56.

Frazier, Gary L. and Roy D. Howell, "The Data Aggregation Issue in Empirical Analysis for Strategic Market Planning," in H. Thomas and D. Gardner (eds.), Strategic Marketing and Management (London: John Wiley & Sons, Ltd., 1984), 167-179.

Frazier, Gary L. and Roy D. Howell, "Business Definition and Performance," Journal of Marketing, 47 (Spring 1983), 59-67.

Howell, Roy D., and Jerry Rogers, "The Estimation of Patronage Models in the Presence of Interindividual Heterogeneity and Nongeneric Attributes," Ch. 20 in R. Lusch and W. Darden (eds.), Patronage Behavior and Retail Management (New York: Elsevier Science Publishing Co., 1982), 307-318.

Frazier, Gary L. and Roy D. Howell, "Intraindustry Marketing Strategy Effects on the Analysis of Firm Performance," Journal of Business Research, 10 (Dec. 1982), 431-443.

Howell, Roy D., and Gary Frazier, "Using Industry Data in Small Business Decision Making," Journal of Small Business Management, 20 (April 1982), 45-56.

Darden, William R., Roy D. Howell, and Terry Powell, "LTA: A Linear Typal Model for the Development of Marketing Classifications," Journal of Marketing Research, 16 (1979), 562-63.

Darden, William R., Warren French and Roy D. Howell, "Mapping Market Mobility: Psychographic Profiles and Media Exposure," Journal of Business Research, 7 (1979), 51-74.

Darden, William R., and Roy Howell, "CASORT: An Approach to Validating Multivariate Classifications," Journal of Marketing Research, 15 (1978), 115-116.

Books and Monographs:

Howell, Roy D., James B. Wilcox, and Robert E. Wilkes, Modeling the Effects of Army Advertising, (ARI Technical Report 821). Alexandria, VA: U.S. Army Research Institute for the Behavioral and Social Sciences, 1988, 94 pages. (2Q262722A791)

1985 Educators' Proceedings, American Marketing Association, Robert Lusch, et al., eds., (Chicago: 1985). Co-editor.

Accelerating Knowledge Development in Marketing, American Marketing Association, (Proceedings of 1992 Theory Conference), Dillon, Madden, et al., eds. (Chicago: 1992). Co-editor.

Marketing in the New Millennium, American Marketing Association, (Proceedings of the 1997 Summer Educators’ Conference) Pride, et al., eds. (Chicago, 1997). Co-editor.

Published Proceedings:

Olsson, Ulf H. and Roy D. Howell, "The Performance of Maximum Likelihood and Generalized Least Squares Estimates under Model Misspecification," Academy of Marketing Science, June, 1996.

Singh, Jagdip, Roy D. Howell and Gary K. Rhoads, "A Novel Approach for Designing Marketing Surveys Using Item Information Functions," Marketing in the 1990's: The Impact of Technology, Parasuraman, Bearden, et al., eds, American Marketing Association, August, 1990.

Wilcox, James B., Roy D. Howell, and Steve Hora, "Identifying Careless Respondents," European Marketing Academy, Innsbruck, Austria, 1990.

Howell, Roy D., James Wilcox, and Danny Bellenger, "An Assessment of the Role Conflict and Role Ambiguity Scales," Efficiency and Effectiveness in Marketing, Frazier and Ingene, eds., American Marketing Association Educators' Conference Proceedings, Fall 1988, 314-319.

Selected as "Best Paper", Research Methodology Track.

Kuzdrall, Paul, James Wilcox, Robert Britney, and Roy D. Howell, "On the Feasibility of Infeasible EOQ's," Proceedings, 1985 National Conference, Decision Science Institute (Nov. 1985).

Singh, Jagdip, and Roy Howell, "Consumer Complaining Behavior: A Review and Prospectus" in Proceedings of the Annual Conference on Consumer Satisfaction, (February 1984).

Howell, Roy D. and James Wilcox, "Respecifying Latent Variable Structural Equations Models," Marketing: Theories and Concepts for an Era of Change. Proceedings of the Southern Marketing Association, 1983, 248-250.

Howell, Roy D., "Experience and Object Specific Effects on the Measurement Properties of Attitudinal Components," Research Methods and Causal Models in Marketing, (Winter AMA Educators' Conference), February, 1983, 224-227.

Finn, Adam and Roy Howell, "Marketing Strategy and Finance Theory," in Assessment of Marketing Thought and Practice, Walker, et al., eds. (1982 AMA Proceedings), 48, 327-331.

Darden, William R., Tom Stanley and Roy Howell, "Perceptions of Consumer Concern by Business, Legislators and Services: A Multivariate Linear Model," Advances in Consumer Research, Vol. VIII. Association Consumer Research, St. Louis, 1982.

Summers, Irv and Roy Howell, "Peer and Supervisor Evaluation Related to Value System and Sex Differences," Proceedings, 1980 National AIDS, Las Vegas, November, 1980.

Howell, Roy D. and Jerry Rogers, "Research Into Shopping Mall Choice Behavior," Advances in Consumer Research, Vol. VII, ed., Kent Monroe, October 1980.

Darden, William R., Donna Darden and Roy Howell, "Socialization Factors in Models of Retail Patronage Behavior," Advances in Consumer Research, Vol. VII, ed., Kent Monroe, October 1980.

Darden, William R. and Roy Howell, "A Comparison of Statistical Approaches to Modeling Consumer Behavior: Path Analysis Versus Log-Linear," Proceedings, American Psychological Association, Division 23, September 1979.

Darden, William R., Roy Howell, and Orhan Erdem, "Consumer Values and Shopping Orientations," Proceedings, Southwest Marketing Association, 1979.

Darden, William R., Donna Darden and Roy Howell, "Using Psychographics to Market a State's Tourism Program," Proceedings, Southern Marketing Association, October 1978.

Darden, William R., Warren French and Roy Howell, "Mapping Market Mobility: Psychographic Profiles and Media Exposure," Proceedings, Southwest Marketing Association, March 1978, abstract published (later published as journal article).

Summers, Irv, Charles White and Roy Howell, "Metaphorically Determined Time Imagery as a Predictor of Achievement," Proceedings, Southwest Academy of Management, March 1977.

Book and

Software Reviews:

"Structural Equations Modeling in A Windows Environment: A Review of EQS for Windows 5.0 and LISREL8 with PRELIS2 for Windows," in Journal of Marketing Research, 33, 3, (August 1996), 377-381.

"Review of SAS/PC, SPSS-PC, and SYSTAT," in Journal of Marketing Research, 24, 1 (February 1992), 156-159

Nonlinear Regression Analysis and its Application by Douglas M. Bates and Donald G. Watts (Wiley Interscience, John Wiley & Sons, 1988) in Journal of Marketing Research, November 1989.

Measurement in the Social Sciences by R. Zeller and E. Carmines (Cambridge University Press, 1980) in Journal of Marketing Research, May 1981, 261-262.

"Covariance Structure Modeling Software for the Personal Computer: An Evaluation and Comparison of PC-LISREL and EQS/PC," in Journal of Marketing Research, 24 (November 1987), 456-459.

Structural Equation Modeling with LISREL by L. A. Hayduk (The Johns Hopkins University Press, 1987) in Journal of the Academy of Marketing Science, 17 (Winter 1989), 104-105.

Funded Research and Proposals:

Assessing the Impact of Selected Personnel Policies and Practices on the Efficiency and Effectiveness of Army Officers. Co-investigator; Principal Investigators R. Phillips and J. Hunt.

Amount: $758,000 (40-months).

Sponsor: U.S. Army Research Institute for the Behavioral and Social Sciences, Alexandria, VA. 1989-1992.

Structural Equations Modeling of the Effects of Army Advertising. Co-Investigator: J.B. Wilcox.

Amount: $48,000.

Sponsor: U.S. Army Research Institute, Alexandria, VA. 1988.

"Marketing Strategy for ISDN (Integrated Systems Digital Network)."

Co-Investigators: Robert Wilkes, Danny Bellenger, J.B. Wilcox.

Amount: $142,000.

Sponsor: Southwestern Bell Telephone Co. 1988.

"An Assessment of the Usefulness of Eigenvector Scaling Approaches to Measuring Consumer Preferences." Co-Investigator: J.B. Wilcox.

Amount: $800.

Sponsor: COBA Research, Texas Tech University.

PROFESSIONAL SERVICE:

Editorial Review Board:

Journal of the Academy of Marketing Science, 1988-2001, 2007-present.

Journal of Marketing, 1984-2000.

Journal of Marketing Research, 1991-2004.

Associate Editor, Book Review Section (Research Methodology & Software), Journal of Marketing Research, 1991-2000.

Journal of Business Research, 1981-1989.

Occasional Reviewer:

Psychometrika, 2008-present

Psychological Methods, 2008-present

Journal of Marketing Research, 1982-1990.

Journal of Consumer Research, 1987- 2006.

Multivariate Behavioral Research, 1989, 2007-present.

Journal of Retailing, 1982-1986.

Journal of Management, 1985-1989.

National Science Foundation, Economics and Behavioral Science Grant Reviewer, 1991-1996.

Conferences:

Track Chair, Research Methodology Track, AMA Fall Educators' National Conference, Washington, D.C., 1985.

Track Chair, "Testing and Evaluating Theories: Methods, Models, and Procedures" Track, AMA Winter Educators' Conference on "Accelerating Knowledge Development in Marketing," San Antonio, 1992.

Track Chair, Research Methodology Track, Academy of Marketing Science National Conference, Nashville, 1994.

Track Chair, Research Methodology Track, AMA Fall Educators' National Conference, Chicago, 1997.

National Committees:

Publications Committee, Decision Science Institute, 1986-1987.

Editor Search Committee, Decision Sciences, 1987.

Referee:

Decision Science Institute (formerly AIDS), 1982-1986.

American Marketing Association Fall Educators' Conference, 1982-1984, 1986-1991,1995-1998.

American Marketing Association Winter Educator's Conference, 1983, 1991.

Southwest Marketing Association, 1983-1991.

Southern Marketing Association, 1983-1989.

Research in Marketing, 1981-84.

Academy of Marketing Science, 1985-1995.

Session Chair:

American Marketing Association Winter Educators' Conference, 1992.

Southwest Marketing Association, 1984-1985.

Decision Science Institute, 1981, 1989.

American Marketing Association Fall Conference, 1982.

Conference on Strategic Marketing and Management, 1982.

Paul Converse Awards, 1981.

Discussant:

AMA Theory Conference, 1982.

DSI National Conference, 1982, 1986, 1989.

AMA Fall Conference, 1981, 1982, 1986.

Conference on Strategic Marketing & Management, 1982.

TEACHING:

Awards:

Elected to Texas Tech University Teaching Academy, 1999.

President's Award for Excellence in Teaching, Texas Tech University, 1987.

Nominated for Tech Dad's Association "New Faculty Teaching Award," 1985.

Included on "Incomplete List of Instructors Rated "Excellent" by Their Students," University of Illinois, 1980, 1981.

Dissertation Committees:

Chair:

J. Singh, "Modeling Consumer Responses to Negative Disconfirmation of Expectations using IRT." May, 1985.

(Winner SMA Dissertation proposal competition, 1984; 2nd place, AMS Dissertation Competition, 1985.)

P. S. Speck, "Humor in Advertising." August, 1987.

F. Jim Hadaway, "Leader Behavior and Substitutes for Leadership in Industrial Selling Performance and Satisfaction." December, 1989.

Rodger Singley, "Consumer Free Riding: Implications for Channel Design." December, 1990.

Ken Bartkus, "Organizational Control Systems and Salesforce Performance." August, 1991.

Kelly Wason, "An Attribution Model of Consumer Complaining Behavior." June, 1994.

Ulf Olsson, "The Behavior of ML and GLS Estimators in Misspecified Structural Equation Models," 1996. (NLH, Oslo, Norway).

Phani Tej Adidam, "Modeling the Strategy Formation/Implementation Process: The Role of Conflict." 1996.

Elizabeth Fafouti, “Bootstrap Methods for Structural Equation Modeling”, 1999 (co-chair).

Committee Member:

Thirty-seven Doctoral Dissertation Committees in Marketing, Information Systems, Statistics, Management, Accounting, Sociology, and Psychology.

PRESENTATIONS (Partial List):

“Formative Measurement” NHH Faculty Seminar, 2006.

"Research Methods for Brand Management" Three-day Seminar to the Norwegian Association of Advertising Agencies, Oslo, Norway and Brand Management MBA, 1996, 2006, 2007.

"Philosophy of Science, Causation, and Structural Equation Modeling" Two-days of a five day seminar, with Karl Jöreskog and Sigurd Troye, for Scandinavian researchers. Bergen, Norway, May, 1996.

"Structural Equation Modeling of Hierarchical Customer Satisfaction Data," Patronage Theory Conference V, Baton Rouge, LA, May, 1996.

"Structural Equation Modeling: Recent Developments" Two-week seminar (with K. Jöreskog), Oslo, Norway, 1993.

"A Rationale for Model Evaluation," AMA 1992 Theory Conference, San Antonio, March, 1992.

"Advances in Structural Equations Modeling," 8-hour seminar presented to Business Administration, Psychology, and Economics Faculties at Norwegian Institute of Technology, Tromso, Norway and BI, Oslo, Norway, 1990.

"Behavioral Modeling in Marketing: Promises and Problems," Decision Science Institute National Conference, New Orleans, LA., 1989.

"Structural Equations Modeling: Basics and Recent Developments," 6-hour presentation to Business Administration, Economics, and Psychology faculties, University of Texas - San Antonio, October 1989.

"Higher-Order Factor Structures in the Context of Structural Models: Specification and Implications," Southern Marketing Association, Atlanta, Nov. 1988. (Available on Videotape from SMA).

"The Use of Latent Variable Structural Equations Modeling in Behavioral Research," 3-hour presentation to the Management Colloquium, Management Area, Texas Tech University, March, 1987.

"Management Science Models in Marketing: Past, Present, and Future," three 2-hour presentations to the Marketing Colloquium, Texas Tech University, Spring 1987.

"Recent Advances in Covariance Structure Modeling Software: The EQS Approach and Some Problems with LISREL GLS Estimation," Southern Marketing Association, Atlanta, Nov. 1986.

"Advances in Latent Variable Structural Equation Models: Non-Normal and Discrete Variables," 1-day presentation to the faculty of the Norwegian School of Economics and Business Administration, Bergen, Norway, June 1986.

"The Impact of the Careless Respondent on LVSE Modeling, and a Detection Method," 4-hour presentation to the faculty and graduate students at the Norwegian School of Economics and Business Administration, Bergen, Norway; and the Norwegian Institute for Management Research (NFD), Oslo, Norway, June 1986.

"LISREL Modeling in Marketing," Southwest Marketing Association Doctoral Colloquium, 2-hour presentation, Dallas, TX, 1986.

"Using LISREL VI in Marketing and Management Research," 4-hour presentation to the Marketing and Management Faculties, Baylor University, Spring, 1986.

"Heywood Cases and Empirical Underidentification in LVSE Models," Special Session on Problems and Developments in Structural Equation Models, American Institute for the Decision Sciences National Meeting, Las Vegas, 1985.

"Using LVSE Models in Marketing Research," 1-hour presentation, Southwest Marketing Association, San Antonio, TX., 1984.

"Seminar on Latent Variables Structural Equations Modeling," 8-hour, University-wide seminar to faculty and doctoral students, Texas Tech, April, 1984.

"Tutorial on LISREL," 2 sessions, AMA Winter Educator's Conference on "Research Methods and Causal Models in Marketing," Sarasota, FL., 1983. (Included in AMA Videotape series).

COURSES TAUGHT:

Research Methods I : Research design, survey research, sampling, and measurement (Doctoral).

Research Methods II (Theory Testing): Regression, path analysis, factor analysis, and structural equation modeling using LISREL, Mplus, and PLS (Doctoral).

Marketing Research: Survey and Experimental research and statistical analysis for marketing decisions (Undergraduate and MBA).

Marketing Strategy: Core course in developing and implementing marketing strategies (MBA).

Consumer Behavior: Analysis of consumer's attitudes and decision making processes (Undergraduate, MBA and Doctoral).

Experimental Design: Designing experiments and analyzing experimental data (Doctoral).

COLLEGE OF BUSINESS SERVICE (Partial):

Dean, 1998 – 2001.

Interim Dean, 1997- 1998.

Coordinator, Marketing Area, 1993-1997.

Strategic Planning Committee, Vice-chair, 1995-1996.

Promotion and Tenure Committee, 1985-86.

Dean's Merit Advisory Committee, 1986-1988, 1990, 1991, 2002-2007.

Chairman, 1987-1988, 2004-2007.

Computer Action Committee, 1983-1991.

Chairman, 1986-1988, 1990-1991.

MBA Committee, 1984-1987.

Chairman, 1984-85.

Graduate Programs Committee, 1986-87.

Computerization of Undergraduate Office, 1986-1988.

Marketing Area Doctoral Programs Committee, 1983-1992.

RECENT COMMUNITY SERVICE:

Mayor's Task Force on Community Redevelopment, 1993-1997.

Responsible for conducting and contracting for public opinion research and analysis.

Lubbock Needs Assessment Project, 1986-1988.

Acting Chairman, Technical Advisory Group, 1987-88.

American Red Cross, South Plains Regional Chapter.

Board of Directors, 1986-1989.

Vice-Chairman and Chairman-Elect, 1989.

RECENT CONSULTING (partial list):

Fulbright & Jaworski, Austin, TX. 2005. Consulting expert for the plaintiff, Alamosa PCS

v. Sprint Nextel. Deceptive Advertising and Damage Assessment.

IBM, White Plains, NY, 2002-2004. Global Market View, Integrated Worldwide Market

Intelligence System Development.

IzonTV, 2002-2005. Market entry strategy.

CardiArc, 2001-2005. Forecasting, consumer research.

Scott Laboratories, Inc., 1997 - 2001. New product research and strategy.

Apotheus Laboratories, Inc., 1995-1997. Marketing Strategy.

Brown McCaroll and Oaks Hartline (Longview) 1997-1998. Expert for the defendant regarding damages, The Installation Station, et al. versus Metroplex Telephone Company.

Brown McCaroll and Oaks Hartline (Houston) and Stokes, et al. (Seattle) 1996. Served as consultant for the defense in class action litigation Crowley, et al. v. Houston Cellular Telephone, et al. Worked with Arthur Andersen Litigation Services (Seattle) in damage assessment.

Casa Ole, Inc. 1994. Design and Implement Customer Satisfaction Survey.

T. John Ward, Houston,TX., 1992. Expert witness for the plaintiff in a case involving seven Jiffy-Lube franchisees versus Jiffy-Lube and Pennzoil. Assessed damages due to failure of defendant to adhere to National Advertising Media Plan in franchise agreement.

Price, Ward, Sharp & Searcy, Attorneys, Longview, TX. Expert witness for the plaintiff; assessment of damages, forecasting, 1990. Sound Technologies Inc. vs B&G Equipment Company, Inc. (U.S. District Court, Eastern Texas District, Tyler Division; TY-89-53-CA). Deposition and Testimony (6-hours) involving statistical, model-based sales forecast and lost profits for a new products.

Arthur Andersen & Co, S.C., Litigation Services Division. Professional Education Course Development, "Fundamentals of Data Analysis." 1992-1993. Developed (with Dr. Dale F. Duhan) a 1-week course on the use of statistics, sampling, and regression analysis in litigation. Developed instructional materials and taught a pilot course in St. Charles, IL.

Fishery Export Council of Norway. Customer Image/Satisfaction Surveys and analysis regarding Norwegian Salmon in the US, Canada, France, and Australia. 1992-1994.

Norwegian Tourism Council and Norwegian Hotel Assn. Service Quality/Customer Satisfaction surveys and analysis. 1993-1995.

Menasha, Inc., Industrial market segmentation and strategy; strategic planning, 1990-1991.

U.S. Army Research Institute for the Behavioral and Social Sciences, Alexandria, VA. Consulting on data analysis. Structural Equation Modeling, measurement, and research design issues. 1987-1990.

AT&T/Southwest Bell, 1986-1988. ISDN market analysis and program development.

John Deere, Inc., Governmental Sales Division, 1985-1986. Survey Research, strategy formulation.

Roadmaster Corporation, 1983-1987. Research design and analysis; forecasting.

Inglenook Division, Heublein, Inc., San Francisco, CA., 1982-1988. Research design and analysis.

Wabash DATATECH, Inc., Des Plains, IL., 1979-1989. Distribution structure and marketing strategy